Safety
What Reach is
Reach helps you contact someone you trust and use grounding tools like breathing prompts. It is a private support channel between two people.
What Reach is not
- Not therapy or clinical care
- Not a diagnosis tool
- Not an emergency service
- Not a crisis hotline that guarantees a response
If you cannot stay safe
Call your local emergency number, or contact a local crisis / suicide prevention service. Do not wait for an in-app reply if you are in immediate danger.
About replies
Your person might not reply right away. That does not mean you did something wrong. Reach is designed for real human availability — not 24/7 staffing.
Privacy & trust
Only pair with someone you trust. Review how we handle data in the privacy policy.
Contact
Product questions:
[email protected]
Operator: Thomas van Otterloo